Changing default inbox sort by

Can either the org or individuals change their default inbox sorting? Our default is set to Newest Assigned, which is not ideal for our processes - we’d rather Oldest Assigned was the default for agents. Preferably this is something we could do for the org as a whole, but we can’t find it in settings. Alternatively having agents be able to set this once would be nice. 

The screenshot in the article here doesn’t note a Default, so we’re hoping it’s possible and we’re just looking in the wrong place?

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