Is there a way to build a report to show how many conversations a customer has opened with us? I’d like to see how many conversations our top 50 customers have opened but I don’t see that field in the reporting options, only in the right side panel?
Is there a way to build a report to show how many conversations a customer has opened with us? I’d like to see how many conversations our top 50 customers have opened but I don’t see that field in the reporting options, only in the right side panel?